Refund policy
Home & Habit Return & Refund Policy
Thank you for shopping with Home & Habit! We want you to love your purchase. If you need to make a return, please review our policy below:
Standard 30-Day Returns
You may request a return for eligible items within 30 days of the delivery date. To be eligible for a return, your item must be unused, in its original condition, and in its original packaging with all tags attached.
Return Shipping: For standard returns (such as a change of mind or wrong size selected), the cost of return shipping is the responsibility of the customer. Return shipping fees are non-refundable.
Prior Authorization Required: All returns must be approved by customer support prior to sending back your package. Unsolicited returns will not be accepted or processed.
Damaged or Defective Items
If your item arrives damaged, defective, or incorrect, please notify us within 10 days of the delivery date so we can make it right!
Prior Approval Required: Defects and damage require pre-approval. Please contact us at our customer support page with your order number and clear photos/videos showing the defect or damage.
Resolution: Once verified, we will arrange a replacement or issue a full refund at no extra charge to you. Please do not ship defective items back without prior approval.
Exclusions & Final Sale
Items returned without prior written approval, or items returned after the 30-day window, will not be eligible for a refund.
Contact Us
To initiate a return or report a defective item, please visit our Contact Us page.